Sales & Customer Service

Our Sales and Customer Service team personifies White Horse’s culture of integrity. Every one is carefully selected and extensively trained to thoroughly understand inspection methods and acceptance criteria, test processes, industry and White Horse standards, terminoloy, and logistics. They are here to work with you, answer your questions, provide guidance, offer suggestions and create solutions. In short, they are here to help you. And just look at the experience, individually and collectively!

Scarlett Guo

Position: Strategic Account Manager & Business Development

Profile: Scarlett joined White Horse in March of 2008. Scarlett graduated from Hebei Teacher’s College with a degree in Economic Law. Before joining White Horse, Scarlett served as an assistant to the General Manager for local component trading company where the learned the elements of the industry, to which she has added the technical training from White Horse and develops key and strategic accounts.

Email: scarlett@whitehorselabs.com

Skype: scarlett_xin

Direct Line: +86 (755) 8374-7489

Aili Zhu

Position: Customer Service Supervisor & Account Manager

Profile: Aili joined White Horse in July of 2008. Hailing from Hunan province, Aili graduated from Hunan Science & Technology University and was a Product Manager and Customer Support with Aztech (Singapore-based contract manufacturer) for several years before joining White Horse. Aili supervises our Customer Service Team in addition to managing her accounts with detail and dedication, which is her signature.

Email: aili@whitehorselabs.com

Skype: aili.lucky

Direct Line: +86 (755) 8376-9795

Elissa Wang

ElissaPosition:  Sales & Business Development

Profile: Elissa joined White Horse in February of 2012. From Anhui province and graduated from Anhui Medical College. Before joining White Horse, Elissa worked for several years in customer support for a CCTV security manufacturer.

Email: Elissa@whitehorselabs.com

Skype:  elissacctv

Direct Line:  +86 (755) 8374-1887, x805

Rory Peng

RoryPosition:  Sales & Business Development

Profile: Rory joined White Horse in March of 2014. Rory had previously worked in Customer Service for IBM’s software solutions and before that in sales for a Swedish PCB distributor. Originally from Hunan province, Rory graduated from Hunan First Normal University.

Email:  Rory@whitehorselabs.com

Skype:  rory1989peng

Direct Line:  +86 (755) 8374-1887, x813